KNOWLEDGE CENTRE

Understand accessibility.
Put learning into practice.

Explore practical introductions to digital accessibility. Choose a topic, build your understanding, and find a useful next step.

Three learning areas: Accessibility fundamentals across devices and documents; WCAG explained through its four principles; and Testing and practical guidance.

CHOOSE YOUR STARTING POINT

Find the right starting point.

New to accessibility? Start with Accessibility fundamentals, then explore WCAG explained and Testing and practical guidance. Already working on a specific task? Choose a practical guide below.

INTRODUCTORY GUIDE

Accessibility fundamentals

New to accessibility? Understand barriers, different ways people interact, and the decisions that make everyday tasks more usable.

Read Accessibility fundamentals

INTRODUCTORY GUIDE

WCAG explained

Understanding the requirements? Explore WCAG’s principles, conformance levels, and the supporting guidance used to interpret a requirement.

Read WCAG explained

INTRODUCTORY GUIDE

Testing and practical guidance

Planning a review? Use a general workflow to define scope, combine methods, record useful findings, and retest changes.

Read Testing and practical guidance

PUT IT INTO PRACTICE

Try a focused workflow.

Choose the guide that matches your task; these practical guides can be read independently. Each includes a sequence to try, an example, and official resources. The checks help you investigate a task and do not replace a comprehensive evaluation.

PRACTICAL GUIDE

Implementing accessibility

Building or improving a component? Use a labelled field and native button example, define expected behaviour, and verify the result in context.

Read Implementing accessibility

PRACTICAL GUIDE

Screen-reader checks

Checking with a screen reader? Follow a desktop NVDA task, distinguish reading order from focus order, and record announcements and outcomes.

Read Screen-reader checks

PRACTICAL GUIDE

Mobile accessibility checks

Reviewing on a phone? Use touch, larger text, and TalkBack or VoiceOver to review a task on a mobile website or app.

Read Mobile accessibility checks

PRACTICAL GUIDE

Accessible document workflow

Preparing a document? Build a structured Word source, check the PDF export, and keep the review connected to future updates.

Read Accessible document workflow

TURN LEARNING INTO ACTION

Bring accessibility into everyday work.

Use what you learn at the next decision point. A useful conversation, a clearer requirement, or a well-documented finding can give your team a practical next step.

Planning and design

Identify the tasks people need to complete. Discuss how someone will navigate, understand instructions, and recover from an error before the design is final.

Try this: Walk through one proposed journey and note where it relies on sight, sound, a mouse, or remembered information.

Development and content

Make the purpose of headings, links, and controls clear. Consider structure, labels, instructions, and feedback alongside the visual presentation.

Try this: Review one form or content page with its author and developer. Agree on a change that makes the task easier to understand.

Testing and improvement

Keep findings connected to the task and the person affected. Share repeatable steps with the team, then check the outcome when a change is ready.

Try this: Take one finding through to retesting and record what was resolved and what still needs attention.

GO TO THE SOURCE

Official guidance.
For your next question.

Continue your learning with resources from the W3C Web Accessibility Initiative.

FROM LEARNING TO ACTION

Have a question about
your digital experience?

Tell us what you’re working on. We’ll help you identify a practical starting point.

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